1. About these terms

These Terms & Conditions govern your use of the Tenew website (“Website”) and the purchase or use of any products sold through it.

By accessing this Website or purchasing a product from Tenew, you agree to be bound by these Terms & Conditions. If you do not agree, you should not use this Website.

2. About Tenew

This Website is operated by Tenew (“we”, “us”, “our”).
We design and sell wellness and exercise support products intended to provide measurement and feedback during physical activity.

3. Product information

We take reasonable care to ensure product descriptions, images, and information on this Website are accurate. However:

• Product images are illustrative and may differ slightly from the final product

• Specifications, features, and availability may change without notice

• We do not guarantee that information on this Website is free from errors

4. Intended use & general information

Tenew products are wellness and exercise support devices.

They:

• Are not medical devices

• Do not diagnose or treat medical conditions

• Do not provide medical advice

Any information on this Website is provided for general informational purposes only and should not be relied upon as medical or therapeutic advice.

You should consult a qualified professional before beginning any new exercise program, particularly if you have an existing injury or medical condition.

5. Use of products

You agree to use Tenew products:

• In accordance with the instructions provided

• In a controlled and reasonable manner

• Only for their intended purpose

Tenew is not responsible for injury, loss, or damage resulting from misuse, modification, or use of products contrary to provided instructions or warnings.

6. Limitation of liability

To the maximum extent permitted by law:

• Tenew is not liable for indirect, incidental, or consequential loss arising from the use of this Website or our products

• Tenew does not guarantee specific outcomes or results from the use of any product

• Use of Tenew products is at your own risk

Nothing in these Terms excludes rights you may have under Australian Consumer Law.

7. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage.

8. Orders, pricing & availability

• All prices are listed in Australian dollars unless stated otherwise

• Prices and availability are subject to change

• We reserve the right to refuse or cancel orders where required by law or due to error

9. Intellectual property

All content on this Website — including text, images, logos, designs, and trademarks — is the property of Tenew unless otherwise stated.

You may not copy, reproduce, or use any content without our prior written permission.

10. Third-party links

This Website may contain links to third-party websites or resources. These links are provided for convenience only.

Tenew is not responsible for the content, accuracy, or practices of third-party sites.

11. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect and handle personal information.

12. Changes to these terms

We may update these Terms & Conditions from time to time. Any changes will be effective once published on this Website.

13. Governing law

These Terms & Conditions are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales